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Free Shipping Australia wide via Australia Post

Each reborn doll is individually hand-painted, making every
one a unique piece of art. Typically the wait time can be 2-3 weeks.

Reborn dolls customization time: Approx. 1 week

Shipping time (Standard Post) - After goods have been dispatched approximate
transit times are as follows:

QLD - 2 to 3 business days

VIC - 2 to 4 business days

NSW - 3 to 5 business days

ACT - 3 to 5 business days

SA - 3 to 5 business days

TAS - 3 to 6 business days

WA - 4 to 8 business days

NT - 5 to 12 business days



Please Note: These are estimates only provided by Australia Post for standard
postage. Please contact us for Express Post cost if need. After goods have been
dispatched we will send you an email with the Australia Post tracking number,
which will give you exact visibility of your parcel and a delivery window.

For more shipping information, please check our Shipping Policy.

• Handle with Care: Each reborn doll is made with soft, delicate silicone skin. Avoid pulling on the arms, legs, or armpits too forcefully to prevent damage and maintain the doll’s lifelike quality. When brushing the hair, be delicate, the hair is hand rooted and can come out if brushed too hard. You can apply a small amount of conditioner with water into a spray bottle and apply to the hair, this allow brushes to go through the hair with a lot more ease.
• Cleaning Your Reborn Doll: Gently wash the doll’s body with lukewarm water (below 80°C). Do not use harsh chemicals. Keep your reborn doll away from direct heat, sunlight, or sharp objects to preserve its realistic look and feel.
• Customer Support: If you experience any issues or have questions about caring for your reborn doll, our customer service team is always here to provide guidance and assistance.
• Caution: Do not handle or dangle the dolls by the limbs as this could cause breakages.
  The dolls are weighted with glass beading and therefore SHOULD NOT BE HANDLED by younger children under 8 years old. Do not place the vinyl in contact with dark materials as the dye may transfer onto the vinyl.
• Avoid Heat and Moisture
  Keep your reborn doll away from sunlight, radiators, hot cars, and fireplaces. Avoid high humidity and moisture, as it can damage the painted skin and the cloth body.

Please remember that these are delicate handmade items and
therefore should be handled with care.